Every machine is supplied with a comprehensive package to assist the customer:
Certified Training From A Medical Professional
Our training program has been developed and is delivered by health care professionals. As a result our training program is constantly monitored and evaluated, ensuring our customers are getting the most up-to-date training and assistance.Customers also receive frequent updates and constant support to maintain the best treatment results and safety, as well as aftercare for their customers.
Full Service Contract
If you’ve previously read our article 'Why Servicing Your IPL Machine is Important' you’ll understand the importance of a Full Service Contract.
If you haven’t read the article, here’s a quick summary:
Regular Onsite Visits
These service visits are vital to the health and longevity of your machine. At each visit the engineers complete full checks with a problem prevention service If something has developed, or appears to be potentially developing, a problem then they will raise the issue and resolve in the fastest possible time.
We have dedicated staff who are expertly trained in problem solving and giving specialist advice. Around 8 out of 10 calls can be resolved on the phone with one of our engineers.
72 Hour Response
Once an issue has been reported, 'The Service Team' endeavours to have an engineer with you within 3 working days.. This allows minimal downtime for you and keeps your business running to its full potential.
We hope you find this article useful and that it helps you to consider pushing your business forward using the profitable technology.
If you want further advice, then please contact one of our friendly, helpful staff:
High Profile Technologies Ltd
Telephone: 08445 611 050